Parts Apprenticeship

Type: Apprentice
Region: London

The Role

The main purpose of an Apprentice Parts Administrator is to accurately identify and sell vehicle parts to customers whilst providing a swift, efficient service by utilising DMS and Parts identification facilities. Provide technical sales advice in a customer friendly manner. You are required to undertake a training qualification with an external training provider, this will form the qualification towards your apprenticeship

Key Responsibilities & Accountability

Answer parts calls in a timely and professional manner.

Provide information on the availability and suitability of parts in line with customer needs.

Promote and sell parts to achieve recognized targets.

Work to increase business opportunities

Supply accurate and detailed parts quotations.

Process all parts orders received in a professional, efficient manner, ensuring a high degree of accuracy

Offer existing customers who call in at least one product from any of our promotions.

Record any customers concerns and report to the Parts Manager.

Record any lost sales on database.

Communicate major sales campaigns by both Vospers and manufacturers effectively and promptly to the customer base.

Adopt a flexible approach to working in all areas i.e. internal, customer facing and telesales.

Liaise with other department staff i.e. drivers and warehouse to ensure smooth processing of customers orders.

Location

Matford Way, Exeter

Salary

£7 an hour for your first year. Vospers Pay Plan or NMW then applies from 2nd year of apprenticeship

Hours

Monday to Friday (40 hours a week)

Care – Accountability – Performance Respect – Integrity

We are proud that so many of our people stay with us and develop their careers at Vospers over the long term. Over 100 of our staff have completed between 10 and 40-years service with the company.

No terminology in this advert is intended to be deemed discriminatory. We are happy to accept applications from all suitably qualified persons regardless of their age, gender, race, religion, disability, sexual orientation or marital status.

If you wish to discuss any aspect of this job vacancy please do not hesitate to contact a member of the Vospers HR team01752 636342

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