Trainee Parts Sales Specialist

Type: Trainee
Region: Eastern

Trainee Parts Sales Specialist Location Luton :

Job Advert

Due to continued growth, we have a rare opportunity to join our dynamic team at Thurlow Nunn Distrigo, a leading automotive parts distribution company in Luton. We specialise in providing top-quality parts and exceptional service to our valued trade customers. As a Trainee Parts Sales Specialist, you’ll play a vital role in supporting our local B2B business, providing expert advice and ensuring our customers have everything they need to succeed.

As a Trainee Parts Sales Specialist, you’ll receive full training both in-house and manufacturer. Your primary responsibilities will include:

• Providing exceptional customer service to our trade customers, building strong relationships based on trust and expertise.
• Delivering parts to customers as part of the first 12 months of employment to gain experience.
• Identifying customer needs and recommending appropriate parts and accessories.
• Assisting customers in finding the right products, providing detailed product information, and offering suitable alternatives when necessary.
• Processing orders accurately and efficiently, ensuring timely delivery to customers.
• Proactively identifying opportunities to upsell and cross-sell products, increasing revenue and customer satisfaction.
• Resolving customer queries, concerns, and complaints promptly and professionally.
• Maintaining up-to-date knowledge of our product range, industry trends, and competitor offerings.

Requirements:

• Previous experience in automotive parts or a sales role is highly desirable.
• Excellent communication and interpersonal skills, with the ability to build rapport with customers.
• Proven track record in delivering exceptional customer service.
• Self-motivated and target-driven, with a passion for sales and achieving results.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Strong problem-solving skills and attention to detail.
• Proficient computer skills, including experience with sales software and inventory management systems.

Benefits:

• Competitive salary with performance-based incentives.
• Opportunities for career growth and development within our expanding organisation.
• Comprehensive training and ongoing support.
• Employee discounts on parts and accessories.
• Friendly and inclusive work environment

As a family-owned business, we have strong values. You will be expected to represent our family values of: Professional, Trust, Respect, Caring and Together, through your own behaviour, every day.