Junior Account Manager

Type: Trainee
Region: London

At ITG, we’re seeking a dedicated Junior Account Manager to join our Whitbread production team. This role focuses on managing artwork and print briefs, predominantly for one of our hospitality accounts, ensuring the accurate and timely execution of all tasks.

Key Responsibilities:

• Ensure customer service is at the forefront of all activities, managing multiple projects in a fast-paced environment.
• Validate client-supplied information to ensure briefing accuracy, utilising our technology or offline spreadsheets.
• Attend and lead both client and internal project meetings.
• Oversee client and supplier critical path management.
• Manage print on demand solutions, RFQs, and liaise with suppliers.
• Handle work-in-progress management, timely invoicing, and month-end tasks.
• Assist the wider team with content and production work.
• Conduct store visits to check off and QC POS delivery, attend press passes/QC as required at print partners.
• Provide regular weekly reports on WIP and current/future initiatives.

• You will be service driven, putting customer service at the heart of everything you do.
• Be able to manage multiple projects in a fast-paced environment while prioritising your workload effectively.
• You are a team player who is always eager to help others.
• You’ll have demonstrated experience in print manufacturing or managing print projects.
• You will think of innovative solutions for your clients and remain calm and confident in challenging situations
• Be able to build strong relationships with clients, colleagues, and suppliers.
• You’ll be methodical and extremely organised, with great attention to detail
• You are someone who is willing to learn new things and new technology.
• Additionally, you will have good knowledge of Excel and hold a full driving license.

Work’s a treat!

On top of a competitive salary, you can expect a whole load of perks:

• 25 days’ holiday + bank holidays?- we understand the importance of you getting some down time.
• Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing.
• Pension Scheme – helping you save towards your retirement home in the sun!
• Corporate Medical Cash Plan – claim back the cost of your medical treatments.
• Smart Working Options – spend up to 40% of your working week from home.
• So many savings?– through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out.
• Employee Assistance Programme?- our people are at the heart of everything we do, so if you’re happy, we’re happy.
• Cycle to Work Scheme – save on the cost of biking to work.
• Monthly Employee Awards – Employee of the Month programme with £250 bonus
• Raising money for charity including a paid Volunteer Day – we’re all about giving back? and having lots of fun in the process!
• Referral scheme?- know the perfect person to join the team? You could bag £1,500 for a putting a good word in.
• Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions.
• Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life.

We Value Diversity

We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.

We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.

At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.

ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other.

These include Black ITGers Together, LGBTQ+ Together, Mens Health Together, Muslims Together, Neurodiversity Together, Working Parents and Carers Together and Women In Tech Together.

What next?

If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.

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