Sports And Venue Community Activator Apprenticeship

Type: Apprentice
Region: London

Social Sports Society is searching for key team members to be part of our first venue. Our team are the most important part of our venues – always putting our customers first. We are looking for people who are passionate about sport, that have an engaging and energetic personality. As a team member, you will help deliver quality Padel tuition, guided by our Coaching & Management team. You will activate sessions for beginners, run club sessions and assist in running open days & competitions.

At The Social Sports Society you will be working towards a Community Activator Coach L2 Apprenticeship Qualification over the course of 15 Months.

As a team member, you will help deliver quality Padel tuition, guided by our Coaching & Management team.

You will activate sessions for beginners, run club sessions and assist in running open days & competitions.

Responsibilities include (but are not limited to):

Coaching and Activation

– Assist and coach Padel and physical activities

– Ensure efficient and effective operation of sessions, including equipment set-up and take-down.

– shadow (initially) others on activator sessions and building up to leading sessions on daily basis

– Undertake basic club maintenance.

– Undertake sessions according to the programme, ensuring classes run effectively to the timetable.

– Maintain the equipment and facilities to the highest possible standards, reporting faults or repairs to the relevant colleague.

Customer Service

– Build and maintain excellent relationships with our customers and potential customers.

– Ensure excellent customers’ venue experience – from welcome to departure (particularly giving help they require and trying to anticipate needs)

– Manage customer behaviour proactively during the use of facilities to ensure highest possible levels of safety and enjoyment.

– Work alongside the Food & Beverage team to serve members.

Job Overview
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