Receptionist Apprenticeship

Type: Apprentice
Region: Eastern

Everyone Active are looking for enthusiastic and energetic candidates to work towards their Customer Service Level 2 and work as part of a friendly team to provide a fun, safe and quality experience for all of our customers. As part of your apprenticeship, you’ll be embedded into a fully operational reception / sales and administration department where you will work closely with experienced colleagues to learn and develop the specific customer service standards. You’ll develop an excellent understanding of what great customer service requires and be able to demonstrate these skills against nationally-recognised standards.

At Everyone Active you will work towards your Customer Service Practioner L2 Apprenticeship qualification over the course of 15 months.

The successful candidate will be responsible for providing professional customer service in an efficient and helpful manner.

Customer Services Practitioner Apprenticeship will help you gain a foothold in the leisure reception industry. It will help you to gain a fully nationally recognised

Customer Service qualification along with developing customer interaction skills.

We are looking for enthusiastic and energetic individuals who have a unique drive towards delivering a high level of customer service and administration.

Across the 12-month apprenticeship you will cover:

– Understanding our products and services

– Working as part of a team

– Dealing with customer conflict and Challenge

– Influencing skills

We need a receptionist who will…

– Be passionate about promoting our products

– Be able to work under your own initiative and work as part of a team

– Have an enthusiastic can-do attitude and friendly personality

– Be confident in using computers

– Experienced in customer service, being the first points of contact, its’ key you can provide a professional service to all our customers

You will be required to workdays, evenings, and weekends. Full training will be given on the centre’s systems.

What can we do for you?

Well, along with a competitive salary and opportunities for development, you’ll also get to enjoy working in a vibrant, exciting, and friendly environment. Furthermore, as a bonus, you and a partner/children will also get to enjoy free membership to our 220 plus centres nationwide.

Job Overview
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