Customer Advisor Admin Apprentice – Career Launch Lexus

Type: Apprentice
Region: South West

Ready to join the largest car brand in the world?

This is a fantastic opportunity to join the team at Lexus Swindon as a Customer Advisor / Admin (Parts) Apprentice with amazing development opportunities and great benefits.

We are much more interested in finding people with the right attitude than a wide set of qualifications. If you are an individual who is ambitious and keen to learn, we want to hear from you!

Your future starts here

Role Info:

Customer Advisor / Admin (Parts) Apprentice


£15,600 Plus Company Pension, Life Insurance, Staff Discount, Training and On-Going Development, Opportunity for Fantastic Career Progression, Plus Other Excellent Benefits and Incentives

Values: Customer-Focused, Proactive, and Determined

Company: Largest Car Company in the World

Sectors: Customer Service, Entry Level, Automotive

About Us:

Lexus Swindon is a rapidly expanding Lexus centre within the UK, committed to delivering the highest level of customer service and continually exceeding expectations. As an integral part of the esteemed Fish Brothers group, a family-owned dealer group headquartered in Swindon and its vicinity, we have a rich heritage dating back to 1948 when we started as a used car centre in Faringdon. Presently, we proudly represent 12 different manufacturers across our 13 sites.

At Lexus Swindon, we value the close-knit and family-oriented nature of our business. Our employees enjoy direct access to our Directors, fostering a supportive and collaborative work environment. We prioritise internal talent and actively promote from within whenever possible. We are deeply committed to the growth and development of our team members, and thus, encourage and facilitate further training opportunities.

The Opportunity:

The Apprentice Retailer Program offers you the opportunity to develop your career with one of the world’s most prestigious companies and work alongside some of Britain’s brightest young talent. Lexus is the highest ranked Automotive Brand in the world and spends more on Research & Development than any other company, leading the way in Hybrid engine technology and innovation.

Whilst working for Fish Brothers Lexus Swindon the program is delivered through the Lexus Academy, our outstanding learning & development organisation the Programme targets and develops high calibre people like you, who may have recently completed their education and are seeking the first rung of the ladder in a professional automotive career. Upon successful completion of the apprenticeship, you will gain the Retailer Standard L2.

Over a two-year period as our Customer Advisor / Admin (Parts) Apprentice, you will:

+ Coordinate all parts ordering and sales to ensure customers and technicians have the parts when they need them

+ Learn to use the dealership’s sophisticated computer system to log stock movements and produce orders

+ Liaise with colleagues, deal with customer enquiries, both trade and retail

+ Develop skills to improve parts sales performance

+ Welcome and greet aftersales customers to your Centre and ensure their experience is second to none

+ Get involved with all activities that raise the profile of your Centre, such as those in the community promoting the Lexus brand and attracting new customers

What we are looking for:

+ Eligibility to work in the UK

+ Whilst no formal qualifications are required, a passing grade at GCSE Maths & English is desirable

+ Basic functional IT skills would also be beneficial

+ Someone who is practical, logical, able to listen, follow instructions

+ Willing to study will do well

+ Well presented and smartly dressed

What s on offer:

+ Salary £15,600 per annum

+ Holiday Allowance

+ Staff Discount – We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.

+ Staff car scheme

+ Company pension

+ Cycle to work scheme

+ Employee discount

+ Enhanced maternity and paternity leave

+ Health & wellbeing programme

+ Life insurance

+ Referral programme

Ready to join the largest car company in the world?

Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR

Job Overview
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