Trainee Legal Assistant

Type: Trainee
Region: Eastern

Personal Injury Support AssistantIpswich£20,800Office based9-5pmThe RoleAs a Personal Injury Support Assistant you will support Personal Injury team on a day to day basis.Admin Support

  • Assisting with post and communications
  • Co-ordinating photocopying and filing for the team in conjunction with Central Office Services
  • Preparation of forms and paperwork necessary for the conduct of client files, to include file closing and opening
  • Day-to-day support to fee earners

File work

  • Working closely with the PI team to input all data received from claimants and submit claims on behalf of the fee earners
  • Sending instructions to medical agencies for treatment and/or appointments
  • Requesting medical records
  • Collecting ID documents from clients and liaising with the Central File Opening team to ensure all client files are opened
  • Dealing with requests for information; checking archived files for payments etc
  • Updating clients regularly on behalf of the team
  • Calls to/from clients, third parties and medical agencies

Other duties

  • Maintain each client file in accordance with the requirements of the firm’s ISO standard, benchmarks and the SRA
  • Attend any relevant meetings
  • Run monthly reporting and distribute to appropriate external recipients
  • Carry out any reasonable duties as may be directed by the Partners/Management/Team Members of the firm

Knowledge, Skills and Experience

  • some office based experience in an administrative role
  • a good telephone manner
  • great interpersonal skills
  • the ability to prioritise workload
  • a flexible approach to your work
  • the ability to remain calm under pressure
  • excellent client service
  • knowledge of how to use office equipment
  • capable of maintaining client confidentiality at all times

Please contact Ruth on for further information.

Job Overview
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