Trainee Legal Assistant

Type: Trainee
Region: Eastern

Personal Injury Support AssistantIpswich£20,800Office based9-5pmThe RoleAs a Personal Injury Support Assistant you will support Personal Injury team on a day to day basis.Admin Support

  • Assisting with post and communications
  • Co-ordinating photocopying and filing for the team in conjunction with Central Office Services
  • Preparation of forms and paperwork necessary for the conduct of client files, to include file closing and opening
  • Day-to-day support to fee earners

File work

  • Working closely with the PI team to input all data received from claimants and submit claims on behalf of the fee earners
  • Sending instructions to medical agencies for treatment and/or appointments
  • Requesting medical records
  • Collecting ID documents from clients and liaising with the Central File Opening team to ensure all client files are opened
  • Dealing with requests for information; checking archived files for payments etc
  • Updating clients regularly on behalf of the team
  • Calls to/from clients, third parties and medical agencies

Other duties

  • Maintain each client file in accordance with the requirements of the firm’s ISO standard, benchmarks and the SRA
  • Attend any relevant meetings
  • Run monthly reporting and distribute to appropriate external recipients
  • Carry out any reasonable duties as may be directed by the Partners/Management/Team Members of the firm

Knowledge, Skills and Experience

  • some office based experience in an administrative role
  • a good telephone manner
  • great interpersonal skills
  • the ability to prioritise workload
  • a flexible approach to your work
  • the ability to remain calm under pressure
  • excellent client service
  • knowledge of how to use office equipment
  • capable of maintaining client confidentiality at all times

Please contact Ruth on for further information.

Job Overview
We use cookies to improve your experience on our website. By browsing this website, you agree to our use of cookies.