Junior E-commerce Assistant

Type: Trainee
Region: London

Job Description

nikkibradford is an e-commerce business specialising in the resale of luxury fashion. We have an unwavering commitment to both buyers and sellers with a focus on a seamless service, industry-leading standards and contributing to the circular economy.

We are mother-daughter lead with a strong management team of over 35 years of experience in the luxury fashion-resale space and are looking for an experienced e-commerce operations manager to join our team.

DUTIES & RESPONSIBILITIES

· Organise, sort, process and label new stock deliveries

· Prepare & organise items for photography; steam clothing, pad bags, clean shoes and accessories.

· Use a range of software, Excel, Microsoft Office, and Company databases

· Photograph and process products in accordance with business policies

· Picking, packing and processing orders

· Liaising with couriers by arranging pickups

· Ad hoc office duties

· Report to Assistant Operations Manager and provide support to the wider team.

SKILLS/QUALITIES REQUIRED

· Good command of English, both verbally and written

· Work experience in a customer service/admin role

· A keen interest in fashion/photography & knowledge of brands

· High attention to detail

· Computer/Microsoft Office-literate

· Strong communication and time management skills

· Proactive and decisive personality