Graduate Product Specialist

Type: Graduate
Region: South East

Responsibilities:

• Solve problems for customers by performing basic troubleshooting.
• Drive software upgrades, configuration changes and other fixes to production systems.
• Communicate with users and identify root cause of issues.
• Be able to work on multiple projects at the same time.
• Communicate with customers in a polite and professional manner, ensuring that all questions are answered.
• Adhere to a sche…