Outdoor Activity Centre And Caf Apprentice Mill Waters Cafe And Visitor Centre

Type: Apprentice
Region: London

What you will do in your working day

• Meet and greet Customers
• Taking food orders over the phone and face to face
• Taking customer payments, using the till and card machine
• General housekeeping duties

The training you will be getting

Level 2 Customer Service Practitioner apprenticeship standard, including Functional Skills if required.

This is a work based programme which means that all of your learning will take place on the site of your employment and within your contracted working hours. We host supporting workshops regularly throughout the apprenticeship which you can attend in person at our Derby Road campus.

You will work with expert assessors to develop new knowledge, skills and behaviours within the profession.

You will experience a blended learning model.

You will gather learning evidence, journals and off-the-job records using your e-portfolio.

At the end of the planned learning period, it will be agreed that you are ready to enter ‘Gateway’ and for your End Point Assessment to be arranged.

What to expect at the end of your apprenticeship

There may be an opportunity to progress onto a level 3 qualification and a permanent role.