Mercer Client Relationship Management Assistant Industrial Placement 2024

Type: Early Careers Programme
Region: London

?Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and X.

The role

• This is a Year-long Industrial Placement commencing August 2024.
• A brilliant opportunity to support the Global Client Managers (GCMs) in a client-facing, broad business role.

What is in it for you?

• An international, dynamic and diverse team working on a variety of global projects with a passion to help our clients
• A collaborative environment and culture
• Individual development opportunities leveraging a broad network of renowned experts from a leading global HR consultancy firm
• Be challenged to deliver impactful solutions for major organisations and have a direct impact on our clients
• Fine tune your natural skills and learn new ones
• Opportunity to work with some of the smartest people in the industry
• Excellent growth, mobility and advancement opportunities
• Competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, pension, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients.

We will rely on you for

• Co-ordination and cataloguing of client facing communication
• Project managing the weekly client email including curation from existing content
• Adding key client news to relevant teams sites
• Flagging timing of key events and material to all GCMs to help us keep on top of the avalanche
• Supporting analysis of client revenue – ideas include trends linked to prior year, alignment with DCAP expectations, any geographic or LOB insights,
• Filling the gap – supporting with data and messaging
• Supporting all GCMs in attending BBEs and taking notes and/or uploading
• Helping to provide data and insights for the monthly Client Board where we are overseeing the Client health and driving changes in outcomes
• Support with preparation for, and attendance at, client strategy meetings
• For prospect clients – supporting GCM with identifying key contacts and overview of client insight

What you need to have

• On track to achieve a minimum of a 2:1 in your degree
• Legal work authorisation to work in the UK on a permanent and ongoing basis
• Available to start the year placement in August 2024