Leisure Team Member Apprenticeship

Type: Apprentice
Region: South West

Are you passionate about fitness and customer care? We’re seeking enthusiastic individuals to join our team on a fixed-term apprenticeship of up to 18 months. As a Leisure & Fitness Apprentice, you’ll play a crucial role in ensuring the safe and efficient operation of our leisure centre while providing exceptional customer service. We are currently recruiting for Exmouth Leisure Centre, Honiton Leisure Centre, and Sidmouth Leisure Centre’s.

At LED Leisure you will work towards your Leisure Team Member L2 Apprenticeship Qualification over the course of 15 Months.

Day to Day Responsibilities:

Assistant Fitness Instructor

– Qualify in Level 2 Gym.

– Advise customers on the correct use of the facilities acknowledging their capabilities.

Pool Attendant

– Qualify in NPLQ.

– Assist on poolside and lifeguarding duties.

Swimming Teacher

– Assist as an aquatic Helper until swimming qualification is obtained.

– Qualify in Level 2 Swimming Teacher.

– Adhere to the Swimming Teacher job description.

Building controls & checks

– Assist in preparing all areas of the centre for use by customers.

– Assist in opening and securing the premises each day.

– Assist in ensuring that the facilities are being used in the approved manner and to apply correct procedures where they are not.

– Ensure that all areas of the centre are maintained in a clean condition. This will require assisting with cleaning duties as required in accordance with the cleaning schedules.

Front of House support

– Assist with the administration of the facility including responsibility for the till, bookings, and

membership administration together with general and telephone enquiries.

– Assist duty team members in achieving high levels of customer service.

– Understand the LED ‘Membership Journey’ – induction and post-induction.

– Assist with membership sales and retention targets.


– Undertake regular training as specified on your Leisure & Fitness Apprentice training plan.

– Prepare for and undertake assessments as required.

– Skillgate compliancy – ensure all training is completed and kept up to date

– Complete the full apprenticeship to the end point assessment

Team Benefits:

– Free Gym, Swim & Group Exercise Membership (worth £397)

– Staff Perks Discount Card – Up to 20% off at food outlets and lots of other LED Benefits

– My Staff Shop Employee Benefit Scheme – Save money on your shopping, Savings or Mortgages.

– Free Bowling for Team Member & their household at Ocean

– Free Soft Play for dependents of Team Members at Ocean

– Employee Assistance Programme & Counselling

– Business Development Training

– Shout Out Award Scheme

We embrace diversity and encourage applications from all members of our community. Your ability to excel in this role is what matters most to us. Join our team and be part of something extraordinary! Apply today!

Job Overview
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