Apprentice Service Delivery Analyst

Type: Apprentice
Region: South East

BLUEKONG NETWORKS LIMITED

Reading, RG7 5AH

Summary

Providing daily support to the Bluekong Service Delivery team and managing and maintaining key systems within the organisation.

Annual wage £15,000 a year

Minimum wage rates (opens in new tab)

Training course Business administrator (level 3)

Hours Monday – Friday 9am – 5pm.

37 hours a week

Possible start date

Tuesday 29 October

Duration

1 Year 9 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Duties for this role include:-

· Maintaining and building relationships with the companies new and existing field engineering teams.

· Maintaining all project/support based documents/process.

· Assisting with critical daily deadlines.

· Working as part of the SDM team on multiple customer engagements.

· Providing administrative support for BlueKong Networks Annuity contracts.

· Providing administrative support to Bluekong Networks engineering teams.

· Working to bring on board new engineers to utilize for customer works.

· Building strong relationships with both customers, suppliers and delivery leads.

· monitoring and being the first port of contact for BlueKong support customers.

·

The Project Support Analyst will be:-

· A bright individual looking to develop their career within a creative environment.

· Skilled administrator.

· Comfortable working in a busy environment.

· Flexible approach.

· Semi Skilled IT user, able to pick up on new software and technologies.

Where you’ll work

11-13 High Street

Theale

Reading

RG7 5AH

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

INTEC BUSINESS COLLEGES LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Your training plan

Business Administrator Level 3

End Point Assessment

Work Based Training

Requirements

Essential qualifications

GCSE in:

Mathematics & English (grade 9-4 (A*-C))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills

Attention to detail

Customer care skills

Friendly

Willing to learn

About this company

BlueKong Networks is an International technical engineering services provider; an agile, customer-focused provider of end-to-end next generation IT and Network services. The company offers a worldwide reach of accredited and experienced professional services with in country technicians that save travel costs, headcount, prevent multiple partner outsourcing and reduces risk of infrastructure penalties. In summary our model is to enhance, extended coverage reach, improve performance and ensure continuity – “offering an extended global arm of on the ground technicians, quickly and cost effectively” – with over 270 technical engineers across the globe, Bluekong is the perfect partner to support your onsite needs.

http://bluekongnetworks.com (opens in new tab)

After this apprenticeship

Future prospects will be to progress to Project coordinator then either project manager or service delivery manager.

Ask a question

The contact for this apprenticeship is:

INTEC BUSINESS COLLEGES LIMITED

Linsay Narborough

Linsay.Narborough@intecbusinesscolleges.co.uk

01788 514 276