Apprentice Business Developer HOWDEN JOINERY LIMITED

Type: Apprentice
Region: London

What you will do in your working day

At Howdens we invest in our people and provide thorough on the job training and excellent career progression opportunities, reflected in our placement at Number 17 in the Top 100 Apprenticeship Employers table 2022.

We are proud of our substantial growth and remain committed to success through the expansion of our local depot network. Despite its scale, Howdens remains a local business with traditional values, and we are seeking talented people to help us continue to grow our business.

The Role:

• Provide potential and existing customers with the highest level of customer service and support the wider sales team in generating and chasing leads
• Focus on effective customer account management, aiming to increase the company’s customer base and develop long term collaborative relationships within the building trade
• Maintain up to date product and industry knowledge
• Use creative marketing materials to promote Howdens products, depot events and sales periods to new and existing customers
• Keep in touch with both depots lead banks regularly via the telephone and using our customer engagement messaging tool
• Develop long term collaborative relationships with customers
• Proactively gain new accounts, repeat business and generate qualified leads for the team through outgoing sales calls
• Process sales for customers using the in-store payment systems, quoting correct pricing, delivery date and stock requirements

The training you will be getting

• Customer Service Practitioner Level 2 Apprenticeship Standard qualification
• End Point Assessment 
• Work based training
• Functional Skills in English and maths (if necessary)

What to expect at the end of your apprenticeship

At Howdens, there are great opportunities for the right candidate to progress into one of many key depot roles including sales and management.