Modern Apprentice – Digital And Administration – GLA11904

Type: Apprentice
Region: Scotland

Job Description

Glasgow City Council Education Services

Team and Location: Administration and Business Support Team, 40 John Street, G1 1HL

Title of Post: Digital and Administration Modern Apprentice

Length of Contract: 2 Years

Qualifications to be achieved during placement: SVQ Business and Administration Level 2

As you work towards achieving your SVQ Business and Administration Level 2, you will be trained to operate digital administrative packages. You will learn clerical tasks which are undertaken in school offices and in Education Services.

You will be given a variety of experiences, mainly working across 2 teams during your placement in John Street. You will also be placed in a school office for a period during your 2-year Modern Apprenticeship. This is to provide you with an all-round experience. This will also help you to obtain comprehensive knowledge of Education Services and schools, along with growing your confidence in the workplace.

The main administrative digital programmes in schools are Click&Go, Parents Portal, Parent Pay and Groupcall.

These skills will help you support colleagues in your team and the school office staff across the city.

Tasks will include;

  • Sending and receiving emails
  • Managing digital mailboxes
  • Making and receiving telephone calls
  • Reception duties
  • Attending meetings and sometimes taking minutes
  • Visiting schools to resolve issues for clerical staff in relation to the above digital programmes

    (you will be accompanied by a member of your team)

  • Undertaking tasks to support the various city-wide specialisms including Administration,

    Digital, Property, Transport, Enrolments, Procurement and Finance

  • Undertaking tasks to support the Quality Improvement Officers

You will be supported by colleagues in the Administration and Business Support Team as you gain on the job experience and training. You will also be provided with a named mentor in the team who will manage your development, leave requests, absences and professional coaching review.

Details can be found in Glasgow Guarantees –

Application Packs

Alternative Application Packs can be requested in other formats for example, Large Print, Braille, Audio and other languages. To request an alternative Application Pack please phone 0141 287 1054. Packs will be posted out to you within 3 working days of receiving your telephone request. Please note the closing date of the job advert to ensure that you give yourself plenty of time to complete your application form and return it to us.

Further Information

For further information about working for us please refer to our website

Job Overview
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