Apprentice Executive Assistant
Apprentice
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Apprentice Executive Assistant
Type: Apprentice
Region: London
An exciting opportunity is waiting within one of the world’s largest professional service firms. EY is committed to building a better working world so the ideal apprentice will demonstrate integrity, enthusiasm and courage.
Key Responsibilities:
- Develop and maintain internal and external networks, building knowledge of key business matters in order to effectively identify and communicate priorities.
- Build relationships with clients PAs identifying opportunities to enhance EYs reputation.
- Gain knowledge and competency in use of EYs relationship management database.
- Develop and use apprentice network to team and support colleagues throughout period of apprenticeship.
- Understand the processes of diary management, building knowledge to enable effective working within own calendar and to plan appointments/meetings for others.
- Gain knowledge and practices to show competency in identifying and resolving conflicts and to use initiative and judgment on priorities.
- Acquire skill to monitor meeting attendance, taking ownership to ensure enquiries and issues are appropriately delegated and resolved effectively.
- Understand all processes to enable completion of logistical arrangements for meetings/events and ensure documentation is prepared in advance of meetings.
- Understand/ acquire knowledge and skill to research, plan and reserve UK and Global travel for self and others.
- Acquire understanding and competency of working in differing time zones.
- Understand and effectively work with EY travel and expenses policy.
- Become competent in EYs travel booking tool.
- Acquire skill in itinerary planning and production, researching to incorporate consideration of reasonable alternative cost effective travel.
- Understand and maximise cost reduction opportunities, utilise preferred travel provider.
- Gain competency in monitoring emails, post and calls taking appropriate action.
- Understand mechanics of escalation and delegation to effectively resolve issues.
- Understand and apply knowledge gained to enable proofreading and sense check of communications and documentation, complying with brand and risk procedures.
- Gain experience in coordinating events ensuring compliance with policies and liaising with departments of Procurement, Risk Management and Health and Safety and all other relevant teams.
- Assist in/facilitate logistical arrangements and attend events as required, proactively ensuring relevant documentation is available.
- Understand and acquire skill to enable to plan, budget, and negotiate costs.
- Understand and gain level of competency in EYs time and expense database.
- Gain knowledge and understand policy around preparation and submission of timesheets.
- Comprehend policy and processes in relation to collation and submission of expenses and invoices ensuring compliance and adherence to approval process.
- Understand processes to effectively reconcile credit card/bank statements with receipts as appropriate.
- Understand and gain competency in the importation of Amex charges into expense reports.
- Gain competency in all EY databases
- Understand and adhere to EY policies and best practices.
- Gain knowledge to maintain client contact and relationship databases.
- Understand procedures and working methods of project support.
- To work as part of a team providing support
- Recognise best practice to meet and greet visitors to EY offices.
- Apply sufficient time and commitment to undertaking study and learning demands of Business Administration Accreditation.
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