Customer Service Administrator Apprentice ELLIOTT BROTHERS LIMITED

Type: Apprentice
Region: London

What you will do in your working day

PETA Ltd are proud to be working with Elliotts, a leading builders’ merchant to recruit a new Customer Service/Administrator (Apprentice). The Customer Service/Administrator (Apprentice) will be at the heart of the business, learning everything there is to know about how a successful merchant branch is run.

The Customer Service/Administrator (Apprentice) will be responsible for the following duties:

• Learning about the products and services that we offer to our customers
• Communicating with customers both face to face, via the phone and by email
• Assisting with invoicing and other administrative tasks
• Accurately taking messages and responding to customers
• Supporting accurate stock control
• Working closely with various departments and offering support to other branches
• Supporting the branch in adhering to Health & Safety regulations
• Assisting with pricing and quoting on a range of materials and services
• Using various IT platforms, including internal systems

The training you will be getting

• Level 3 Business Administrator Apprenticeship Standard
• You will complete a 15-month apprenticeship which includes 12 days at the PETA training centre in Cosham
• You will be supported every 6 weeks with visits from your PETA Learning and Development Coach
• Level Business Administration qualification upon successful completion of the apprenticeship

What to expect at the end of your apprenticeship

Elliotts love to invest in their staff; if the Customer Service/Administrator (Apprentice) does well in branch, then there will be the chance to gain a permanent contract and career progression.