Apprentice Customer Service Advisor In

Type: Apprentice
Region: London

Job description

Where: EE North Tyneside – Cobalt Business Park

Full time: Permanent 

Salary: £19,500 per year 

Hourly rate: £10.00 

Start Date: September 2024 

The Role

Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be EE. 

Join our?multi award winning?Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of EE every time they talk to us. In our customer service team we help people get to grips with everything from their bill and their contract, to a particular feature on their new smartphone. 

You can come from?any background?and all you need is the energy, talent and ambition to launch an amazing career at EE. So buckle up and get ready to learn loads, earn fast, receive training towards an?NVQ?and enjoy all the extras you’d expect from Britain’s most cutting-edge mobile network.

We are more than a?team?at EE; we are a?family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and?personal?service every single time.

Your Future With Us

We are?passionate?about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be. 

Enrolling onto our?Aspire?programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. 

Our?Aspire?programme is just one example of how we can help you move your?career?forwards, and if you’d like to know more just ask! 

Wondering If You Are What We’re Looking For?

We believe in a completely?personal?environment, where you’re treated like you want to be treated. We’re?committed?to working together to build a?community?where everyone feels they belong. Whatever your?age,?race,?sexuality,?disability,?religion?or?gender?identity, we recognise and?celebrate?our differences and embrace?diversity?at all levels. Everyone is?welcome?at EE. 

What’s In It For You?

Being part of the EE family brings a huge number of benefits including the below: 

• A?great?starting salary of?£19,500?plus?incentives?throughout the year 

• Huge?discounts of EE & BT products including your Mobile and Broadband – saving you?hundreds?of?pounds?every year 

• Volunteering days, so you can?give back?to your local community 

• Optional Private Healthcare and Dental, for?you?and the?family 

• 25 days holiday?with the option to buy more 

• Optional Pension scheme to?protect?your?future 

• Critical Illness?cover 

• Gym membership?discounts 

• Discounts?off attractions for the?family?all year round 

The smaller bits like;?free?parking on our sites, subsided canteen,?free?tea and coffee, and even a?concierge!

What Are You Waiting For?

If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started! 

Extra information