Apprentice Medical Receptionist DRS POLKINGHORN PARTNERS

Type: Apprentice
Region:

What you will do in your working day

What will a typical day look like (but not be limited to):

• Answering telephone calls
• Booking appointments
• Registering patients
• Requesting medication
• Issuing authorised medications
• Problem solving
• Complaint resolution
• Triage patient

The training you will be getting

• Customer Service Apprenticeship level 2
• Function skill in maths and English if required
• End Point Assessment

The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the flexible training and support you need to become an all-rounded and successful Customer Service Practitioner.

What to expect at the end of your apprenticeship

Work in a customer service or administrative role, either within Primary care or an alternative setting.