Business Administrator Apprentice

Type: Apprentice
Region: London

Business Administrator Apprentice – Level 3

***Our client has two exciting opportunities for aspiring administrators to join a thriving and dynamic team***

Our client seeks two exceptional candidates, one to fulfil the role of a Recruitment Officer, whilst the other will fulfil the role of a Compliance and Sign-up Administrator. With both roles being pivotal to the smooth operation of the businesses’ recruitment and client onboarding processes, you will play a key part in its’ success. Not only will you gain a wealth of valuable experience on the job, but you will also complete an industry-recognised qualification.

About our client:

Our client is an expert in international recruitment. They take pride in their ability to connect healthcare professionals with rewarding and fulfilling career opportunities. The team consists of experienced recruiters who are well-versed in the healthcare industry and have a deep understanding of the specific requirements and demands of the sector. For healthcare professionals looking for a new opportunity or a healthcare employer in need of skilled professionals, our client will work closely with their clients to identify their staffing needs and find the most suitable candidates. Whether it’s a specialist hospital looking for highly skilled surgeons or a private employer seeking compassionate nurses, they have a vast network of talented professionals ready to meet these requirements

The role:

Possible start date: ASAP

Monday to Friday; 9am to 5:30pm

Total working hours: 40

Key Responsibilities – Compliance/Sign-up Administrator

Managing Paperwork:

• Welcome clients warmly and direct them appropriately.
• Ensure accurate completion of paperwork and documentation.
• Maintain records of participant information and enrolment status.

Compliance Monitoring:

• Contact clients and or staff to encourage completion of required steps.
• Support compliance monitoring and regulatory adherence.
• Conduct audits to ensure documentation accuracy.
• Assist in preparing compliance reports for regulatory inspections.

Administrative Support:

• Provide general administrative support, including filing and data entry.
• Assist in scheduling appointments and meetings.
• Respond to inquiries from clients or applicants.

Quality Assurance:

• Contribute to process improvement efforts.
• Participate in team meetings and training sessions to stay updated on best practices.

Key Responsibilities – Recruitment Administrator

• To manage rolling recruitment campaigns.
• Liaise with candidates regarding interview attendance and advise managers accordingly.
• Provide administrative support to all recruitment and selection activities within the team, including honorary contracts and clinical observers.
• To create new vacancies and put vacancies out to advert as and when appropriate.
• Manage and maintain E-Recruitment systems and existing electronic filing systems including ESR.
• Responsible for coordinating the launch of each recruitment cycle gaining appropriate approvals and advertising.
• First point of contact for senior stakeholders of the firm, assisting with queries relating to recruitment.
• Maintain the ATS with support from the Recruitment Administrator.
• Coordinating and leading all feedback sessions.
• Running assessment days for graduates and interns to cover both London and regional offices.
• Produce proposals for promotional materials required for events.
• Screening candidates and performing face to face and telephone interviews.
• Relationship building with partners and senior stakeholders of the firm.
• Manage and liaise with candidates throughout the recruitment period.
• Provide advice and guidance to hiring managers and assisting with queries throughout the recruitment process.

The training you will receive for both roles:

• Level 3 Business Administration qualification.
• All training is undertaken online, through a combination of self-paced eLearning and live online classes.   
• Functional skills in English and Mathematics, if required.

Prospects:

Full-time role on successful completion of this apprenticeship.

Things to consider:

It will be an advantage if you have previous related work experience.

Qualifications required:

GCSE or equivalent English (Grade A* – C 9/4) – Essential

GCSE or equivalent Mathematics (Grade A* – C 9/4) – Essential

General Skills required for both roles:

• Professional and confident approach to working relationships.
• Good educational background including minimum GCSE (or equivalent in English and Mathematics).
• Great communication and Literacy skills.
• Experience of supporting a busy recruitment team and dealing with high volume recruitment.
• Experience of working within an environment that can require sensitivity and high levels of self-awareness.
• High level or organisation skills and the ability to prioritise.
• Proven experience in recruitment.
• Experience of managing a variety of administrative tasks.
• Excellent interpersonal and communication skills both written and verbal.
• Answering phone calls, taking messages, and connecting calls to the relevant departments.
• Following up on clients’ business communications, ordering and billing and tracking the organisation’s expenditure.
• Invoicing clients, collecting company data, and negotiating agreements with internal and external stakeholders.
• Communicating with clients through calls and emails and building positive relationships with them.
• Making employee travel arrangements and helping with minor technical issues.
• Preparing documents through editing, printing and binding.
• Preparing plans to help streamline and improve business operations.

Personal Qualities required:

• Be punctual
• Have a positive attitude to work and colleagues
• Have the ability and awareness of working safely
• Self-motivation
• Have the desire to learn
• Have strong self-awareness
• Is both resilient and committed
• Is always looking to improve
• Enjoy being a team player

The apprenticeship:

Qualification: Business Administration Level 3

Duration: 15 months