Branch Apprentice – Flexible Hours

Type: Apprentice
Region: East Midlands

We are currently recruiting a Branch Apprentice to join us on a flexible hours basis within our City Plumbing business to help us grow, deliver sales and exceed customer expectations. Join us as a Branch Apprentice and earn a competitive salary whilst training for a nationally recognised qualification. No experience is necessary to be a Branch Apprentice, as long as you get a buzz from providing the best customer service, are able to guide customer choices and enhance sales. If this sounds like you, then the Branch Apprentice role could open up a world of opportunity!You will be contracted to 16 hours a week, but you will be flexible to work a weekly pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needsThe role: As a Branch Apprentice, you’ll act as a first point of contact for our customers, building rapport with them and encouraging repeat business. You’ll be the go-to person for all customer’s needs whilst naturally promoting and embracing our inclusive team environment and we’re sure you’ll have some fun along the way! You will be contracted to 16 hours a week, but you will be flexible to work a pattern of up to 37.5 hours a week to cover peak trading hours, holidays and meet business needs. We know that work shouldn’t get in the way of life, so where possible, hours and shifts will be agreed with you with plenty of notice so that you know exactly what you are doing and when!Key Responsibilities: Attracting and securing new customers and businessEnsuring we maintain high standards, creating and maintaining a loyal customer base and providing a first class serviceAssisting with the general duties within the branchGetting involved in all Branch activities, gaining exposure and supporting all areas of branch businessContributing towards the branch sales targets You: There’s no need for any previous experience as our Specialist to the Trade Certificate (a Level 2 Trade Supplier Apprenticeship) will arm you with everything you need to know about our business and the products we sell. We’re looking for individuals with the potential to build a long lasting career within our business, who are as committed as we are about delivering outstanding service to our customers. We are looking for our leaders of the future and our experts of tomorrow. To be successful on our Apprenticeship Programme, you will: Enjoy meeting people and building relationshipsGet a real buzz from exceeding Customer expectations Be a problem solver, able to build trust and strong working relationshipsEnjoy always learning something new and feel proud to be good at what you doBe prepared to work hard and commit to our apprenticeship programme to build your knowledge and skillsThis role will require you to take on some driving responsibilities as and when required within the Branch. This will require all applicants to be aged 18 or over and hold a full, clean UK driving license.Us: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.Specialist to the Trade Certificate – Right from the start of your career with us, you’ll be supported in your development. You’ll join our Specialist to the Trade Certificate, a 12 month Apprenticeship that will give you the tools to be successful in your role. Over the length of your apprenticeship programme, you’ll explore:Our safety culture within branchThe products we sell and the services we provideWhat makes us different and keeps us as the number one choice for our valued customer baseOur Apprenticeships are focused on your development and factor study time into your working week, so you can achieve your qualification without affecting your work-life balance. We provide you with a fantastic support network through; 1:1 coaching, mentoring and technical and skills training to enable you to progress your career with us. Along the way, our experienced team will provide you with plenty of support to ensure you get the best out of your Apprenticeship. And it doesn’t have to end here, as we have a suite of Apprenticeship programmes that can support you to continue to develop your career with us, all the way up to the Boardroom. Benefits Package and Cultural Environment: BonusDiscounts, savings and cash back at numerous retailersLife assuranceExtended family policy including maternity, paternity, additional annual leave and moreMental Health First Aiders and Employee Assistance Programme, we look out for each otherComplete induction and a company that lets you grow and encourages developmentFinancial education and loansFlexible working optionsA business striving to create an environment of inclusion so everyone can be their true selfAnd more! We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it. We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.

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