Insurance Apprenticeship – Claims

Type: Apprentice
Region: London

Building a Better Future

Do you want to grow your career ladder without incurring tuition fees? Do you want to be supported in further education and obtain an industry recognised qualification? Are you interested in working with colleagues in other countries and functions to help give peace of mind to individuals and businesses alike? If so, then Chubb Academy might be the place for you?

By learning while you earn, you’ll gain valuable hands-on experience of working in a stimulating environment. With numerous opportunities to develop your skills for a long-term, rewarding career, joining Chubb will give you a great head start.

  • Competitive salaries that grow with your experience
  • Personal and professional development
  • A demanding but rewarding programme
  • Positions available across the UK
  • A programme of attractive benefits
  • Comprehensive on-the-job training
  • Full support towards professional qualifications
  • Opportunities for a permanent position when you finish
  • Offering an inclusive and supportive environment where everyone can shine.

Looking to develop your skills and career within Insurance?

Chubb Apprenticeship programme is a 24-month programme providing a foundation for an insurance focused career, which involves 20% structured learning and 80% on-the-job training (practice). Learning will focus on Chubb’s Craftmanship Curriculum and technical training relevant to the insurance industry, Chubb systems, digital, business, and personal development skills.

The on-the-job training will be on site in a defined Chubb UK office working with the local teams. Each job holder will have a mentor/buddy to help them navigate through professional situations in their early development.

Positions within our Financial Lines claims team with a view of moving into a professional role within the organisation. The programme is aimed at people with minimal work experience in the Insurance sector, who would like to change their career or who want to kick-start or accelerate their career.

Where appropriate, the jobholder will be involved in cross-functional projects allowing them to expand their network and be exposed to senior management.

What the role entails

The purpose of the role is to provide a foundation to an insurance focused career in claims, the job involves working to tight deadlines, working under pressure, and using technology.


Ever wondered what happens before a court case is heard or after the sirens stop and everyone goes home? If you are looking for an exciting career where you will have the chance to work with people from all over the globe, then an Apprenticeship in Claims might be for you.

As part of your development and to ensure that claims are handled efficiently, in line with standards and procedures, you will:

  • Assist your line manager with a variety of tasks and support the team in carrying out and delivering the claims proposition and strategy, in partnership with other internal and external stakeholders whilst also displaying Chubb values.
  • Work collaboratively within the claims team, understand and work to practice guidelines to deliver customer and broker satisfaction that exceeds expectations.
  • Develop skills and capabilities and drive to pursue a career in Insurance Claims.

What we offer

In addition to the Insurance Practitioner Level 3 Apprenticeship Standard, you will work towards your Certificate in Insurance (Cert CII).

Chubb provides a broad range of on the job as well as structured learning provided by our own in-house technical experts as well as selected third parties. Apprentices will also have access to training on data analytics, project management, digital innovation, influencing skills and leadership.

As part of this programme Apprentices will also have the opportunity to travel to a number of UK offices and at least one of our European offices.

After the apprenticeship programme, what’s next?

Once you’ve completed your apprenticeship, we’ll support you so that you have the opportunity to find a role that best suits you. We’ll give you the support, training, and tools you need to continue to excel in whatever you choose.

Who we’re looking for?

No Insurance experience is necessary, but the position is ideally suited to people who can demonstrate:

  • Minimum of 5 GCSE’s at grade ‘C’ or above (or equivalent such as Scottish Standard Grade, or Junior Certificate in Ireland), including Mathematics & English.
  • More than anything, we are looking for a positive ‘can do’ attitude and a willingness to learn! Being curious, asking questions and a willingness to work with others to solve problems will be key to success.

Skills required for this kind of role include:

  • Good written and verbal communication
  • Ability to work with numerical data
  • Attention to detail
  • Logical, practical, and adaptable
  • Ability to empathise and build rapport with customers
  • Strong organisational skills
  • Ability to work as part of a team and independently

Flexible Working

We are open to discussing flexible working arrangements. This can be discussed with the Recruitment Business Partner managing this position.

Integrity. Client focus. Respect. Excellence. Teamwork

Our core values dictate how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and supportive.

Diversity, Equity & Inclusion

At Chubb, we are working hard to ensure inclusion is fully integrated in what we do and how we do it. We see our colleagues as our greatest asset and value the unique contribution each individual brings.

If you require any additional support or adjustments during this application process, please contact the Recruitment Team.

Job Overview
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