Operations Level 3 Apprenticeship

Type: Apprentice
Region: North West

Job Details

22nd April 2024 £23,170 Level 3 Apprenticeship Business Operations Manchester

Commercial Operations Level 3 Apprenticeship

The C4 Apprenticeship Programme

If you are looking for an opportunity to gain work experience and a qualification, then an apprenticeship at Channel 4 might be for you. 

Our Apprenticeships are full-time, with four days per week spent working in a C4 department and one day per week completing the formal learning parts of the apprenticeship. You’ll spend 60% of your working week in your office base and 40% working from home.

The formal training provided will consist of workshops, tutorials, webinars, coaching and in some cases residential boot camps. You can read more about the qualification being offered for this apprenticeship below.

If you’d like some tips on writing your application before you apply, please watch our YouTube video, How to Write an Outstanding Application. 

The programme aims to offer opportunities to those currently underrepresented in the TV industry, so we are particularly keen to hear from Deaf and/or disabled people, ethnically diverse people and people from lower socio-economic groups.

Am I Eligible To Apply?

  • You must be 18 years old or over at the time the scheme starts to apply. There is no upper age limit.
  • You’ll need to have a Grade C (4) or above in Maths & English GCSE
  • You can’t have already completed the qualification being offered or similar at the same or higher level
  • Our apprenticeships are aimed at school leavers and people who do not have a degree. If you have a degree, please visit the Channel 4 Jobs website 

Channel 4 Behaviours

At Channel 4, we have four core behaviours that underpin everything we do. These are outlined below, and we will be assessing candidates on these behaviours throughout the recruitment process. 

Include – We’re Altogether Different so let’s give each other a bear hug, team up and trust each other to collaborate arm-in-arm. Don’t just listen: listen to understand.

Innovate – Don’t just rinse and repeat: don’t just go through the motions. Challenge positive and embrace change. Experiment & take smart risks.

Grow – Question Everything and school yourself. Be generous with your knowledge with others and seek feedback from them. Be clear with your objectives. 

Get it done – Make your time at Channel 4 count. Be a solution-finder, not a finger-pointer. Prioritise, decide and then act – always commercially.

Department Description

Campaign Operations are responsible for creating and delivering the maximum commercial value for Channel4 and sit within the wider Sales Operations Department within 4Sales.

The successful candidate will work mostly within the core Campaign Team who have a multi faceted role working across both linear and streaming campaigns and have lots of interactions across the floor with almost all departments. They have responsibility for creating and delivering maximum revenue across all means of viewing and are a key department with lots of varying responsibilities.

During the apprenticeship the successful candidate will also spend a portion of their time working with the Sales Operations Specialist teams which help support this work with multiple forms of Analysis.

This is a great role for someone looking for an operational/admin position with great career progression

Key Responsibilities 

  • Ensure all Linear and Streaming activity is booked through the booking systems and adheres to the internal booking cycle
  • Regularly monitor the delivery levels of all Linear and Streaming campaigns, whilst highlighting anomalies and responding & reacting accordingly to provide solutions.
  • Use initiative and judgement to present efficient ways of working within a fast paced team to ensure revenue is maximised throughout the month
  • Resolve routine Airtime and Digital problems at a campaign level, whilst escalating more complex problems to the Assistant/Exec/Manager
  • Understand all aspects of trading within the C4 revenue workflow and factors which impact the C4 sales proposition
  • Build strong working relationships with multiple teams within 4Sales
  • See campaigns from end to end (delivery to transmission)

Essential Experience & Skills

As part of the application process you’ll be asked to tell us how you meet the essential criteria listed below. When answering this question think about examples from your experience so far, this doesn’t need to be professional experience but could be academic, from volunteering or a part-time job. 

We’ve provided some examples beside the first four criteria of experience that could demonstrate you have these skills. Please note you do not need to use these examples, they are just here for guidance and you should draw from your own personal experiences. 

  • Verbal and written communication skills – Verbal – e.g. experience of dealing with customers or working as part of a team. Communication – e.g. writing emails, completing an application form or essay, or if you have a hobby that involves creative writing. 
  • Attention to detail - e.g. Cashing up on tills or proofreading coursework.
  • Organisation skills and ability to prioritise tasks – e.g. Planning events whether personal or for professional purposes, as well as managing work life balance, for example working whilst doing coursework/exams. 
  • An understanding of and a passion for Channel 4’s remit 
  • Confirm you have Maths & English GCSE Grade C (4) or above
  • Good sense of initiative and ability to work independently
  • Positive and proactive attitude
  • Computer literacy with experience of using excel, word, power-point and emails
  • Enjoy working as part of a team

Qualification Offered With This Apprenticeship

  • Business Administrator Level 3

Length Of Apprenticeship

  • 15 months

Alternative Application Formats

We are committed to making the application process accessible. If you would like to discuss suggestions for alternative formats, or have any questions about the recruitment process in general, please contact us at apprenticeships@channel4.co.uk 

Take a look at our access page for more information. You can also watch our YouTube video, Demystifying Interview and Workplace adjustments. 

Relocation

If you need to relocate in order to take up this opportunity, we can offer you support towards the financial costs of moving. This includes a contribution towards your deposit and first months’ rent, plus visits to your new city to look for accommodation.

Salary

£23,170

Application questions to complete

Please remember to complete the additional application questions by uploading a Word or PDF attachment. These questions really help us get to know you better and we won’t be able to consider your application without them.

Benefits

There are a million reasons why it’s great to work at Channel 4, here are just a few of the perks for you;

  • Private medical insurance with NO EXCESS
  • Free Virtual GP access for employees
  • Free Female Health hormone test each year
  • Free Tastecard membership
  • Financial guidance 1-2-1’s available each quarter
  • Free OnHand (as featured on Dragon’s Den) volunteering membership
  • Discounted Gym memberships
  • Pension
  • Life Assurance
  • Income Protection
  • Holiday Buy/Sell

About Channel 4

Channel 4 is free-to-air and freely available to all of the UK. We have the UK’s biggest free streaming service, All 4, plus a network of 6 television channels. Since Channel 4 was created in 1982, it has been at the centre of national conversations and a catalyst for the creation of a world-beating production sector in the UK. Our purpose is to create change through entertainment. We do this by representing unheard voices, challenging with purpose and reinventing entertainment.

Our unique model – commercially-funded but publicly-owned – means that we’re able to offer independent and distinctive, universal content reflecting the interests of different communities across the UK. As a publisher-broadcaster, Channel 4 commissions UK content from the independent production sector and currently works with around 300 creative companies across the UK every year.

Channel 4s apprenticeship programme offers people with no prior experience the opportunity to come and work for us for 14-36 months and gain a Level 2, 3, 4 or 6 qualification in a subject related to the role they’ll be doing. We offer apprenticeships in a range of departments from 4Studio to Finance, and we don’t ask for any prior experience or qualifications, just passion and commitment.

How to apply

To apply for this role and to find out more, please click on the apply button.

Please note that applications may close before the application deadline, so apply early to avoid disappointment.

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