Business Administration Apprentice
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Business Administration Apprentice
Type: Apprentice
Location: UK (L5 5AF)
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
- Assist with daily office tasks, including answering phone calls, responding to emails, and maintaining student records, ensuring smooth office operations.
- Act as a welcoming first point of contact for parents, students, visitors and staff, providing information and directing queries effectively.
- Help with organising school materials, coordinating event preparations, and maintaining accurate inventories to support classroom and administrative activities.
Reception and Administration
- Ensure all visitors are welcomed to the academy.
- Deal with internal and external telephone calls in an appropriate manner, filtering calls as necessary and taking messages as required.
- Ensure safeguarding, security and Health and Safety procedures are followed for all visitors.
- Deal with the distribution of deliveries, including post and parcels.
Where you’ll work
Notre Dame Catholic Academy,
Liverpool
North West
UK
L5 5AF
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
REALISE LEARNING AND EMPLOYMENT LIMITED
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you’ll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others’ work. Maintains records and files, handles confidential information in compliance with the organisation’s procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Your full role and responsibilities will be set out by your employer Notre Dame will provide you with all the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.
You will be working towards the Level 3 Business administration apprenticeship standard, which includes: Knowledge, Skills and Behaviours Business Administrator Level 3 apprenticeship standard Functional skills in Maths and English if required This will be delivered through Notre Dame dedicated training provider, Realise.
Requirements
Desirable qualifications
Other in:
- Basic Maths (grade n/a)
- Standard English (grade n/a)
Let the company know about other relevant qualifications and industry experience you have. They can
adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Presentation skills
- Administrative skills
Other requirements
37 hours per week Term time plus 1 week
About this company
Notre Dame Catholic Academy is a Catholic secondary school and sixth form in Everton, Liverpool, England. Founded by the Sisters of Notre Dame de Namur, it was a girls’ school for most of its history but became coeducational from September 2012
⚠Disclaimer: This job listing is aggregated from a third-party provider and may have closed earlier than stated. Job listings are automatically updated, but availability may change. For the latest updates, visit the employer’s website or browse similar roles on our platform.
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