IT Support Apprenticeship

Type: Apprentice
Region: London

Explore an exciting new IT Apprenticeship opportunity! Building on the success of their current apprentice, we have a fantastic opportunity up for grabs who are actively seeking a dedicated IT Support Apprentice to become a valued member of their Northampton-based team.

With an expansive network of over 130 dental practices across England, they take great care in selecting, mentoring, and supervising each team member. Their commitment goes beyond providing quality service; they are dedicated to helping team members unlock their full potential.

Embark on this IT apprenticeship journey and join a team of seasoned experts. Here, you’ll not only accumulate valuable experience but also attain a prestigious industry-recognized qualification. Your role will involve delivering top-notch 1st line support, where your initiative and problem-solving prowess will be instrumental in ensuring all tasks are executed to the highest standards.

In this role, youll work towards your Level 3 Information Communications Technician qualification, delivered by our expert training team at Baltic Apprenticeships.

A Typical Day on the Job:

Be a part of 1st line support, helping clients via telephone, on a remote basis, or via email

Support and maintain telephone systems

Install, service, and support with maintenance and serving for business customer needs

Configure and install hardware as well as software

Carry out network reporting and documentation

Full training and support will be provided by your workplace mentor and from the Baltic team.

Desired Qualities, Skills, and Knowledge:

Passion for IT

knowledge beneficial

Eager to develop skills and learn

Self-motivated

Ability to work as part of a team

Good communication skills

written and verbal

Grade 4/C in GCSE Maths and English or Level 2 Functional Skills or equivalent

Salary, Hours & Benefits:

Monday

Friday (40 Hours)

£16,000 Per annum

22 Days holiday + bank holidays

Great progression opportunities

Annual team incentives

Discounts on online retail shops

Your Training with Baltic:

This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT.

Next Steps:

If this sounds like the role for you, put in an application! Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted.

Eligibility Criteria

You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.

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