IT Support Apprenticeship

Type: Apprentice
Region: London

An opportunity to work with a team that cares about strengthening your IT skills and your progression in the industry, we have the perfect role available. We are looking for an IT apprentice to join a team of skilled IT professionals.

Based in Brigshaw, you will be exposed to a wide variety of the IT industry, supporting with networks, installing hardware and software, troubleshooting IT issues, and much more! As well as this the progression opportunities within this role are endless, what you put into the apprenticeship is what you will achieve out of it!

The team are down-to-earth, friendly, and casual, why wouldnt this be the right role for you? If you are innovative and have a passion for IT what are you waiting for, this could be the role that takes your IT career to the next level.

In this role, youll work towards your

Level 3 Information Communications Technician,

delivered by our expert training team at Baltic Apprenticeships.

A Typical Day in the Job:

Provide 1st line support to internal staff and across the wider company

Troubleshoot IT issues such as

password resets, software upgrades, hardware repairs

Travel and support senior technicians with site visits as and where needed

dealing with networks and servers

Install hardware and software

configure, maintain and upgrade

Full training and support will be provided by your workplace mentor and from the Baltic team.

Salary, Hours

&

Benefits:

£14,430 – £17,000 per annum

Working Monday – Friday, 37.5 hour per week

20 days holidays plus 8 bank holidays

Birthday holiday incentive

Provided with a company devices such as a mobile phone and laptop

Great progression opportunities

Desired Qualities, Skills and Knowledge:

It is desirable that you hold a UK driving licence

Good communication and telephone skills

A passion for IT with an understanding of systems, hardware and networking

Can work well within a team and independently

Eager to learn and develop skills

GCSE Grade 5 in English and grade 4 in Maths is required for this role

Your Training with Baltic:

This apprenticeship provides the skills, qualification, and experience you need to immerse yourself within an exciting, fast-moving industry and become an effective

IT Support Technician.

Next Steps:

If this sounds like the role for you, send us an application! Once we receive your CV, one of our team will be in touch to help you with the next stage. The application process includes an informal chat with our recruitment team, followed by a more formal employer interview if shortlisted.

Eligibility Criteria:

You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.

TPBN1_UKTJ