Automotive Parts Advisor Apprenticeship – JCT600 Sheffield Accident Repair Centre
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Automotive Parts Advisor Apprenticeship – JCT600 Sheffield Accident Repair Centre
Type: Apprentice
Location: Sheffield (S6 1TF)
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
- Learn to identify and locate automotive parts using electronic catalogues, manuals, and computer systems
- Assist customers in-person, over the phone, and via email to fulfil their parts requirements and inquiries
- Collaborate with service technicians and mechanics to ensure accurate parts ordering and timely delivery
- Receive, inspect, and organise incoming parts shipments, ensuring accuracy and quality control
- Maintain inventory levels by monitoring stock levels, conducting regular audits, and placing replenishment orders as needed
- Utilize point-of-sale systems to process transactions, generate invoices, and manage customer accounts
- Provide product recommendations, technical advice, and pricing information to customers as needed
- Handle customer complaints and concerns professionally, striving to achieve satisfactory resolutions
- Uphold company policies and procedures regarding parts sales, returns, and exchanges
- Participate in training sessions and workshops to enhance product knowledge, customer service skills, and industry awareness
Where you’ll work
Middlewood Rd
Hillsborough
Sheffield
S6 1TF
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
CALEX UK LTD
Your training course
Supply chain warehouse operative (level 2)
Understanding apprenticeship levels (opens in new tab)
What you’ll learn
Course contents
- Conduct risk assessments within the working environment.
- Apply safe working practices in line with associated health and safety legislation and company policy.
- Receive products in line with organisational procedures.
- Store and pick products in line with organisational procedures.
- Dispatch products in line with organisational procedures.
- Decant, pack products in line with organisational procedures.
- Communicate with others verbally, for example internal and external customers, colleagues, and managers.
- Communicate in writing with others, for example internal and external customers, colleagues and managers.
- Load and unload products, considering the product that is to be moved and its current and planned destination.
- Use tools and equipment to aid in product handling.
- Use information technology and digital systems. Comply with GDPR and cyber security.
- Locate and use operational information, electronic or paper based, required to fulfil contractual requirements.
- Select, prepare, and use packaging materials that reduce waste and mitigate environmental impacts.
- support under instruction scheduled and unscheduled stock taking activities relevant to the organisation and product.
- Identify and escalate problems beyond own responsibility.
- Follow procedures in line with environmental and sustainability regulations, standards, and guidance. Segregate resources for reuse, recycling and disposal.
- Follow equity, diversity and inclusion rules.
- Carry out and record learning and development activities.
- Conducts handover activities.
- Conduct risk assessments within the working environment.
- Apply safe working practices in line with associated health and safety legislation and company policy.
- Receive products in line with organisational procedures.
- Store and pick products in line with organisational procedures.
- Dispatch products in line with organisational procedures.
- Decant, pack products in line with organisational procedures.
- Communicate with others verbally, for example internal and external customers, colleagues, and managers.
- Communicate in writing with others, for example internal and external customers, colleagues and managers.
- Load and unload products, considering the product that is to be moved and its current and planned destination.
- Use tools and equipment to aid in product handling.
- Use information technology and digital systems. Comply with GDPR and cyber security.
- Locate and use operational information, electronic or paper based, required to fulfil contractual requirements.
- Select, prepare, and use packaging materials that reduce waste and mitigate environmental impacts.
- support under instruction scheduled and unscheduled stock taking activities relevant to the organisation and product.
- Identify and escalate problems beyond own responsibility.
- Follow procedures in line with environmental and sustainability regulations, standards, and guidance. Segregate resources for reuse, recycling and disposal.
- Follow equity, diversity and inclusion rules.
- Carry out and record learning and development activities.
- Conducts handover activities.
Your training plan
Supply Chain Warehouse Operative Level 2 Apprenticeship Standard:
- The programme typically lasts 12-14 months, depending on the career path chosen and you’ll achieve a nationally recognised qualification
- All of our apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Porsche Training Centre in Slough
- Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as virtual classroom sessions and E-Learning modules
Requirements
Essential qualifications
GCSE or equivalent in:
- English (grade 4)
- Maths (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can
adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
About this company
Located on Middlewood Road, you’ll find JCT600 Accident Repair Centre Sheffield easily from the M1 motorway.
JCT600 Accident Repair Centre Sheffield is an approved repair centre for Audi, CUPRA, Lotus, Porsche, SEAT, Skoda, Volkswagen and Volkswagen Commercials, and is home to a team of expert technicians. The team are able to tackle everything from minor smart repair to major aluminium body repairs.
For every repair we do, each customer is given a Repair Authenticity Guarantee which states that genuine parts, manufacturer trained technicians, approved repair methods and high quality paint was used to ensure your vehicle is repaired to the best possible standard.
Your opinion is important to both us and our manufacturer partners and we would love to hear your thoughts on our service. The manufacturer will send you a short email customer survey invitation a few days after your vehicle is returned to you and we would be most grateful if you would complete this for us.
⚠ Disclaimer: This job listing is aggregated from a third-party provider and may have closed earlier than stated. Job listings are automatically updated, but availability may change. For the latest updates, visit the employer’s website or browse similar roles on our platform.
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